If invoices are not sent direct from supplier and are received from a UQ domain (@uq.edu.au) these are required to be processed manually by the Accounts Payable team resulting in inefficiencies and potential processing delays. Following the correct process, including suppliers sending invoices directly to the invoices mailbox, enables a streamlined and efficient process, negates the need for additional manual intervention and ensures the notification to receipt is sent to the Requester.

Invoice processing

What does this mean for non-finance UQ staff and our suppliers?

If the finance team receive an invoice from a supplier through our email address or the mail with no purchase order number, a requisition will need to be raised in order to generate a purchase order number, which will then be provided to the supplier with the invoice, and instructions to add the PO to the invoice and asking the supplier to email the updated invoice directly to invoices@uq.edu.au.  If the finance team receive an invoice through our email address or the mail with a valid purchase order number, we will be contacting the supplier as above with instructions to add the PO to the invoice and asking the supplier to email the updated invoice directly to invoices@uq.edu.au.

Please don’t hesitate to contact the Medicine Transactional Finance team if you have any queries at med.finance@uq.edu.au.